Rucener offers boneless sofas, sleeper sofa beds, chaise lounge chairs, modular sofas, floor sofas, and small space seating designed for modern living.

Yes. Many of our designs are made with flexible layouts, compact footprints, foldable structures, or multi-functional use in mind. We recommend checking the exact dimensions on each product page before placing your order.

Many of our sofas are designed for easy setup or no assembly. Some items arrive vacuum packed or compressed for shipping efficiency and only need time to expand after unpacking.

Some products are shipped in compressed or vacuum-packed packaging to reduce shipping space and improve delivery efficiency. This is normal.

After unpacking, most items need about 48 to 72 hours to expand, and some may take a little longer depending on the product and room conditions.

We do our best to display product colors as accurately as possible. However, slight variations may occur due to lighting, monitor settings, and natural material differences.

We currently ship within the United States.

Most orders are processed within 1–2 business days after payment is successfully completed.

After processing, most orders are delivered within 4–7 business days. Delivery times are estimates and may vary depending on the product, destination, carrier availability, and other shipping conditions.

Yes. Some furniture items may ship in multiple packages, and those packages may arrive on different days.

Once your order ships, you will receive a shipping confirmation email with tracking information, if available. Please allow some time for tracking updates to appear after the carrier receives the package.

We accept returns within 30 days of delivery. To be eligible, the item should be in its original condition and returned with original packaging whenever reasonably possible.

Please contact us within 48 hours of delivery and include:

• Your order number
• Photos of the outer packaging
• Photos of the item
• A brief description of the issue

Our team will review the issue and work with you on an appropriate solution.

Yes. Please contact us first before sending back any item. Return instructions and return addresses may vary depending on the product.

If the return is due to our error, a damaged item, or a verified defect, we will work with you on an appropriate solution. If the return is for personal reasons and the item is not defective, return shipping costs may be the responsibility of the customer.

Once your return is received and inspected, approved refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

If you need to change or cancel an order, please contact us as soon as possible at info@rucener.com or +1 (973) 462-5892. We will do our best to help, but once an order has been processed or shipped, changes may no longer be possible.

You can reach us by email at info@rucener.com or by phone at +1 (973) 462-5892.

Rucener is operated by TOODDLY INC, a U.S. company.

Address: 389 New Jersey 10 Unit R, East Hanover, NJ 07936, USA

You can review our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service on our website for more details.